Objective:

To apply 24 years’ experience in writing, editing, and managing publications to Plain Language initiatives and services.

Education:

B.A. in Philosophy

Achievements:

Readability Consultant, Plain-Language Trainer and Coach, Costa Mesa, CA. Conducted writing workshops in plain language for corporations, writing groups, and government agencies such as the Federal Aviation Administration and County of Los Angeles Department of Consumer Affairs. Readability consulting and coaching. Published Plain Language at Work Newsletter. 5-01 to present.

Technical Writer, Web Information Coordinator, Phoenix Technologies Ltd., Irvine, CA. Designed, coordinated, developed, and managed developer's reference for flagship BIOS product, end-user manuals, marketing materials, Windows help documents, and training manuals. Designed and produced materials for marketing and information for PC users and developers on the corporate web site. 5-93 to 5-01.

Senior Technical Writer, FileNet Corporation, Costa Mesa, CA. Updated User's Guide for PC workstations of document-imaging system. Developed standards for publications and interfaces. 4-92 to 1-93.

Senior Technical Writer, Ashton-Tate, Torrance, CA. Prepared and managed online-and-hardcopy documents for dBASE V, an object-oriented database system for Windows. 8-90 to 8-91.

Contract Technical Writer, Joseph & Cogan Associates, a Unisys Company, Westlake Village, CA. Prepared user-and-training manuals for mainframe operating systems (Unisys Series A and Series V and Burroughs DMSII). 11-89 to 5-90

Technical Writer, Information International, Culver City, CA. Prepared Unix-based software manual for Image Network Processor, a Sun-based files server for an integrated publishing system. Prepared user documents for laser scanners and typesetters. 10-88 to 9-89.

Technical Writer, GMW, Paradise, CA. Developed software documentation for PC-based Hospital Pharmacy Management System. 5-88 to 10-88.

Contract Writer, State of Alaska. Prepared publications and reports for the Alaska State Legislature and the Alaska Area Native Health Service. Developed online and hardcopy bibliography on Alaska Natives and Alcohol for the Center for Studies on Drug and Alcohol Abuse, University of Alaska, Anchorage. Co-authored report on Alaska Natives and Alcohol for the National Institute of Mental Health. 6-85 to 7-87.

Public Relations Officer, North Slope Borough, Alaska. Prepared yearly reports, press releases, and educational and voters' materials for county government. Managed office staff and produced the Arctic Policy Review, a monthly covering economic and political development in the arctic. 4-77 to 5-85.

Professional
Activities:

Senior Member, Society for Technical Communications. Frequent contributor of articles on professional and certification issues to local newsletter, TechniScribe, and national monthly, Intercom.

Member, Advisory Board of the Professional and Technical Writing Certificate Program, California State University Long Beach. Secretary and industry representative on issues of curricula and funding.

Member, Plain Language Association International, Conference presenter, Webmaster, Newserver-list manager, and member of steering committee.

Other Skills:

Information design. Single sourcing. Document management. Web design. Database design. Spanish. Windows Help. HTML, XML, and XSL.